Providing Affirmative Care for LGBTQ Patients

Course Description:

Serving patients within the LGBTQ population is not an area in which most healthcare providers receive adequate education and training. This microcredential was designed by Howard Brown Health to provide essential information about the LGBTQ community with basics on terminology, health disparities, best practices and standards of care for all healthcare providers.

Date and Location:
Hybrid asynchronous and synchronous online course opens October 4, 2021.

Three 1-hour synchronous sessions will be held for this course on the following dates:

  • Monday, October 25, 2021 from 8:00AM-9:00AM CT
  • Monday, November 15, 2021 from 8:00AM-9:00AM CT
  • Monday December 13, 2021 from 8:00AM-9:00AM CT

You must attend the synchronous sessions live to achieve the full course credit.  Discussion topics in these sessions is predicated on you completing the material in the modules before each Grand Round session.  Please block your calendar / request time off NOW for these sessions.


Teaching Methods:

90% Asynchronous and 10% synchronous online lectures, videos, Grand Round discussions, and examinations.

Program Objectives:
At the end of this Microcredential the student will be able to:

• List and define essential information required to provide affirmative care for LGBTQ and transgender and gender non-conforming (TGNC) communities, including an understanding of basic terminology, health disparities, best practices and standards of care for healthcare providers.

• Apply Gender Appropriate Language (GApL) skills in interactions with and about LGBTQ people.

• Define necessary skills and practice said skills for gathering and documenting sexual orientation and gender identity (SOGI) information to increase provider and patient facing staff comfort and familiarity when collecting SOGI information.

• Learn critical concepts and theories that influence the conceptualization of behavioral health and well-being in LGBTQ patient populations.

• Integrate trauma-informed care frameworks into practice.

• Identify unique needs of LGBT elders in health care, including but not limited to barriers and health disparities, sex and sexuality in older LGBTQ adults, legal and financial barriers to care, transgender elders, HIV and aging.

• Identify health issues, the underlying causes of health disparities, and strategies to address them, and make recommendations for care in evidence-based best practices for multiple disciplines for LGBTQ patients.

• Perform and demonstrate gender affirming physical exams, gender appropriate history taking, body part inventory and sexual health history.

• Recognize the basic needs, supports, and resources LGBTQ patients may benefit from if they have been diagnosed with HIV or other multiple chronic conditions (MCC).

• Define the long-term health issues and emotional trauma LGBTQ communities experience that require support and affirmative health care.

Instructor(s) name and credentials:

Cecilia Hardacker, MSN, RN, CNL; Kelly Ducheny, Psy.D. and Syd Robinson, AAS

Cecilia Hardacker

Cecilia Hardacker, MSN, RN, CNL

Cec Hardacker (she/her/hers) is the Director of Education at Howard Brown Health, an LGBTQ-centric community health center in Chicago, is an adjunct instructor at Rush University College of Nursing and regular lecturer at Rosalind Franklin Medical College. Originally hired as trainer of the HRSA-funded Nurses’ Health Education About LGBT Elders (HEALE) cultural competence curriculum, Cec has been instrumental in growing the department of education and developing curricula for multidisciplinary teams of health care professionals. Now part of the Center for Education, Research, and Advocacy (ERA), Cec has developed broad evidence-based and community-informed curricula focused on LGBTQ health and best practices. Cec travels across the US to support teams seeking skills to improve the health and well-being of their LGBTQ patients and clients. In an effort to address the gaps in quality of care and disparities in health care across racial, ethnic and socioeconomic groups, her commitment is to provide medical professionals with cross-cultural skills to comprehend and tools to communicate effectively with these diverse and marginalized populations. Cec has recently co-authored three chapters and co-edited a book on transgender health and aging and published numerous papers on novel bladder health research in sexual and gender minority (SGM) populations.

Kelly Ducheny

Kelly Ducheny, Psy.D

Dr. Ducheny (she/they) is a licensed health psychologist and the Senior Advisor, Education and Clinical Practice at Howard Brown Health, an LGBTQ Federally Qualified Health Center (FQHC) in Chicago. Dr. Ducheny completed a postdoctoral fellowship in integrated care at the Center for Healthy Communities at Wright State University. Continuing her educational pursuits, she then received a specialty certification in Primary Care Behavioral Health from the Center for Integrated Primary Care at the University of Massachusetts Medical School in 2013 and was a member of the American Psychological Association Task Force that developed the Practice Guidelines for Working with Transgender and Gender Non-Conforming People. Dr. Ducheny completed the SAMHSA-HRSA Center for Integrated Health Solutions Health Disparities Leadership Program in 2012, was a primary investigator on a 5-year HRSA Special Project of National Significance (SPNS) grant exploring engagement and retention of transgender women of color in HIV care. Dr. Ducheny is a writing group member for the Adult Assessment chapter of the World Professional Association for Transgender Health (WPATH) Standards of Care Version 8. Dr. Ducheny has published and presented in the areas of graduate education, HIV, integrated care, behavioral health outcome assessment, LGBTQ health care, and transgender/gender non-binary (TGNB) health. Having been involved in Howard Brown Health for over 12 years, Dr. Ducheny develops and provides interdisciplinary education on a variety of topics affecting the LGBTQ communities.

Syd Robinson

Syd Robinson, AAS 

Syd Robinson (he/him/his) has been described as a nationally recognized thought leader. He began his career at Howard Brown as a Medical Advocacy Case Manager on the In Power team in January of 2019. In December of 2020, he accepted the role of Training Specialist with the Education Research and Advocacy Team. Syd is a trans masculine creative activist who stands at the intersection of multiple communities. He comes to Howard Brown after many years of working to uplift Black and Brown LGBTQ young people and adults in mental health, medical care, and self-advocacy. In addition to community work, Syd is an actor, singer, dancer, and filmmaker.


30 Possible CE Hours:  

  • Nursing
  • Higher Education 
  • Chiropractic: University of Bridgeport covering the following states:Colorado, Connecticut, Delaware, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Mississippi, Montana, Nebraska, New Jersey, Ohio, Rhode Island, Utah, Vermont, Virginia, Washington, Washington DC, and Wyoming
  • Acupuncture (NCCAOM), Radiography (ASRT) and Medical CEU may be awarded upon request - please contact our office. 
  • Upon completion of all modules / badges, a microcredential will be awarded and sent to your registered e-mail address.

The price for this course has been drastically reduced as a thank you to all healthcare workers that are working tirelessly during the COVID-19 pandemic. We thank you!